in plain English please I said to the guy in the technical department, having listened to him spouting incomprehensible jargon and waffle for several minutes. It was Saturday evening and I was unable to connect to the broadband. At least the call was free and they’re now in the UK rather than abroad.
He suggested that I do some checks then call back if they didn’t resolve the problem. I did and they didn’t. Okay it’ll take three days to run checks our end and then possibly at least a week to put it right. I’d lost interest by then so said okay (which it wasn’t) and hung up.
Rather surprisingly it connected on Monday evening when I tried it without thinking. I phoned them and was told that it had not long been sorted. It was also suggested that my modem needs updating and they would send me one, and no it wouldn’t cost anything.
Please note that I’m going to change my ISP (Internet Service Provider) in the near future so don’t be too surprised if I disappear again when I do.
So that’s why I didn’t do my regular Sunday post or comment on friends blogs for a few days as I usually do. I may not do a post tomorrow so it’s likely be the weekend before the next one.
I’ll finish with this which made me laugh!